Terms and Conditions
Effective date: 2 October 2026
1. Scope and acceptance
These Terms and Conditions apply to the FocusJourney online portal and related account services. By signing in, you confirm that you have read and accepted these terms and the Privacy Policy. If you are a parent or guardian, they also apply to your use of the portal for a child in your care.
The portal supplements the school’s ordinary policies and communications. Where a school handbook or a direct notice from the school differs from portal information, contact the school office for clarification.
2. Accounts and access
Accounts are issued for individual use. Keep your password private, use a unique password, and sign out on shared devices. Contact the school promptly if you believe someone has accessed your account without permission.
Access is assigned by role. Students may view their own records; parents and guardians may view records linked to their child; school staff may access information needed for their duties. Do not attempt to view, change, copy, or share records outside your authorized access.
3. Acceptable use
Use the portal only for legitimate school-related purposes. Do not impersonate another person, interfere with the service, probe or bypass access controls, upload unlawful or harmful material, or use portal contact details to harass or spam others.
You are responsible for information you submit through your account. Keep contact details accurate and notify the school if information shown in the portal appears incorrect.
4. School records and communications
Attendance, examination, fee, library, transport, hostel, activity, and other records are supplied or maintained by the school. The portal displays those records but does not replace official school processes for corrections, appeals, payments, or urgent matters.
The school may use the contact details on your account to send service notices and school communications, including by email or WhatsApp where configured. Delivery can depend on network conditions and third-party providers; do not rely on a portal notification for emergencies.
5. Availability and changes
The school may update, suspend, or discontinue portal features for maintenance, security, operational, or legal reasons. We will take reasonable steps to protect service continuity, but uninterrupted availability is not guaranteed.
These terms may be revised when the service or school requirements change. The latest version will be published on this page with its effective date.
6. Contact
For account access, incorrect records, or questions about these terms, contact the school office at hello@northstar.edu or +91 80 4567 8900.