Privacy Policy
Effective date: 2 October 2026
1. Information in the portal
The portal may hold account details such as name, email address, phone number, role, and school association. It also displays school records connected to an account, which may include a student’s class, attendance, examination results, fees, activities and achievements, library loans, transport, hostel placement, and school communications.
The service processes authentication and session information needed to sign users in and protect accounts. The browser stores an authentication token for the active session.
2. How information is used
Information is used to authenticate users, provide role-appropriate access, display and maintain school records, support school administration, respond to requests, and protect the portal from misuse.
The school may use account contact details for operational notices. If email or WhatsApp delivery is enabled, the necessary address or phone number and message content are sent to the selected delivery provider for transmission.
3. Who can see records
Portal access is restricted by account role. Students can access their own permitted information. Parents and guardians can access information linked to their child. Authorized school personnel can access records needed for their assigned responsibilities.
Information may also be disclosed when required by law, to protect a person’s safety, or to investigate security or service abuse. The school should review access and linked parent or guardian relationships regularly.
4. Service providers and storage
The portal uses its configured database and infrastructure to operate. Third-party delivery services may process limited contact and message data when the school enables those integrations. Those providers handle information under their own terms and privacy practices.
The school determines applicable record retention periods. Information may be retained while an account or student record is active and afterward where needed for school operations, legal obligations, dispute resolution, or security.
5. Security and your choices
Use a unique password, keep it confidential, and sign out on shared devices. Contact the school immediately if you suspect unauthorized account access. The school should correct inaccurate records through its established office or records process.
No online service can guarantee absolute security. The school should limit staff access, protect credentials and infrastructure, and respond promptly to suspected incidents.
6. Children’s information and questions
Student information is handled for educational and school-operational purposes and shown only to accounts authorized for that student. A parent or guardian can contact the school to ask about a child’s information or request a correction, subject to applicable law and school procedures.
For privacy questions or requests, contact the school office at hello@northstar.edu or +91 80 4567 8900.